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Privacy Policy for TheSunWize Ltd.

Introduction

 

At TheSunWize Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have about your information.

 

Information We Collect

 

We collect the following types of information from you:

 

  • Contact information: Name, address, phone number, email address

  • Property information: Address, roof size and condition, energy usage data

  • Financial information: Payment methods, tax identification number (if applicable)

  • Website usage information: IP address, browser type, pages visited, search queries

  • Other information: Photos of your property (with your consent), communication with us

 

How We Use Your Information

 

We use your information for the following purposes:

 

  • To provide you with solar installation services and fulfil our contractual obligations

  •  To process your payments and comply with legal requirements

  •  To offer you additional solar-related products and services

  •  To respond to your inquiries and provide customer support

  •  To improve our website and services

  •  To comply with applicable laws and regulations

 

Sharing Your Information

 

We may share your information with the following third parties:

 

  • Our subcontractors and partners who help us provide solar installation services

  • Financing companies to facilitate solar financing

  • Utility companies as required by law

  • Government agencies as required by law

  • Other third parties with your consent

 

We will not share your information with any third party for their own marketing purposes without your consent.

 

Your Choices

 

You have the following choices regarding your information:

 

  • Access and update your information: You can access and update your information by contacting us at info@thesunwize.com.

  • Request to delete your information: You can request to delete your information by contacting us at [your contact information].

  • Opt out of marketing communications: You can opt out of marketing communications by clicking the unsubscribe link in any email from us or by contacting us at info@thesunwize.com.

 

Data Security

 

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

 

Children's Privacy

 

We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us at info@thesunwize.com.

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. We will post any changes on this page and notify you by email if the changes are significant.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

 

TheSunWize Ltd

F04 1st Floor Knightrider House,

Knightrider Street,

Maidstone, 

United Kingdom,

ME15 6LU

020 3819 0161

info@thesunwize.com

 

Additional Information

 

This Privacy Policy applies only to the information collected on our website and through our services. It does not apply to information collected by third parties, such as social media platforms.

 

This Privacy Policy is governed by the laws of England and Wales.

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